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Who did you purchase your original order from?

Directly from Vuly

From somewhere else

Enter your Vuly order number/purchase registration number:
If you don't know your original order number please call us on (833) 333-8888.

Country

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What type of issue was it?

One or more items were missing

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A Different Issue

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Please upload a photo of each unique issue.

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Please upload a photo of the items that did arrive:

Type in the batch numbers for each component that is affected.

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Type in the serial number found on the undersize of the bike.

to see where to find the serial number.

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