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Support / Our Warranty

Select your product:
  • Lift Trampoline
  • Lift Pro Trampoline
  • Ultra Trampoline
  • Thunder Trampoline
  • Thunder Pro Trampoline
  • 360 Swing Set

Thunder Pro Trampoline

Vuly takes another leap into the future with Thunder Pro: the most advanced trampoline in the world.

Vuly takes another leap into the future with our Thunder Pro trampoline.
10 year warranty
Frame Tubes
and Joiners
5 year warranty
Jump Mat
(excluding print)
1 year warranty
Safety Net, Net Poles,
Skirt and Leaf Springs
3 year warranty
Safety Net, Net Poles, Leaf Springs, extended warranty available for $249

Thunder Trampoline

Thunder refines Vuly's distinctive design DNA to deliver an exciting and truly affordable Leaf Spring trampoline in a lighter package.

Thunder refines Vuly's distinctive design.
10 year warranty
Frame Tubes
and Joiner Poles
5 year warranty
Jump Mat
(excluding print)
1 year warranty
Safety Net, Net Poles
and Leaf Springs
3 year warranty
Safety Net, Net Poles, Leaf Springs, extended warranty available for $249

Ultra Trampoline

Ultra infuses all the greatest Vuly features into our most affordable trampoline ever - to keep your family safe.

The Ultra infuses great features into our most affordable trampoline.
5 year warranty
Frame Tubes
and Joiner Poles
5 year warranty
Springs and Jump Mat
(excluding print)
1 year warranty
Safety Net,
Net Poles and Safety Pads
3 year warranty
Safety Net, Net Poles, Safety Pads extended warranty available for $249

Lift Trampoline

Built to be our most durable trampoline in a truly affordable package, Lift is the Vuly for every family.

Built to be our most durable trampoline.
10 year warranty
Frame Tubes
and Joiner Poles
5 year warranty
Springs and Jump Mat
(excluding print)
1 year warranty
Safety Net,
Net Poles and Safety Pads
3 year warranty
Safety Net, Net Poles, Safety Pads extended warranty available for $249

Lift Pro Trampoline

Vuly continues to set the standard with Lift Pro. Its innovations may inspire duplicates, but it's never beaten on design, bounce and quality.

Vuly continues to set the standard with Lift Pro.
10 year warranty
Frame Tubes
and Joiner Poles
5 year warranty
Springs and Jump Mat
(excluding print)
1 year warranty
Safety Net,
Net Poles and Safety Pads
3 year warranty
Safety Net, Net Poles, Safety Pads extended warranty available for $249

Vuly Accessories

Each Vuly accessory is sold with a class-leading warranty, the length of which depends on whether you purchased it or received it free as part of a promotion.

The Basketball Set, Mister, Deck, Ladder, Leveller, Skirt, Shade Cover, Wheels and Deluxe Tent are all covered under our accessory warranty.



2 year warranty
Trampoline Shade Covers purchased on or after 15 July 2018 and Cubby House Shade Covers.
1 year warranty
Purchased accessories - e.g. Mister, Deck, Soccer Goal, Shade Covers purchased prior to 15 July 2018 and Max/Quest Shade Covers.

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