We've had a lot of great staff here at Vuly over the years. From those who sell our trampolines to those who handle warranty claims – we wanted to share some of the great reviews and feedback that those team members have received this year, both in person and via online comments.
At Vuly, we believe in great service and treating our customers like our friends and family. We take every concern or claim seriously, and we're dedicated to matching each family with the right trampoline for them.
Read some of what customers have to say about their experience with Vuly!
"The support quality was really great. The language in the emails demonstrated a desire to be helpful and a willingness to find a solution. It made me feel encouraged that we had bought this product, even though it was a more expensive product."
Tanya Fishley, QLD
"Service was fantastic! I have found both Ben and Louis to be great to deal with and very keen to resolve our issues quickly and easily. Thank you so much to you both for the fantastic customer service. Well done!"
Karen Finch, VIC
"My boys loving their new Vuly, after new parts arrived. Service was great!"
"We love our Classic trampoline. Well, my nearly three-year-old especially does!"
"My daughter with all her girlfriends on her birthday! They had a great time on her Vuly."
"Fantastic! Really happy with the outcome. Thank you and I would definitely recommend you to others. After sales service is usually lacking with most companies these days so very happy and appreciative of that extra service - puts a lot of faith in the company. Cheers."
Danielle Hilton, NSW
"Nothing was too much trouble for Chelsea. Her directions were clear and concise and she gave me another option if I had any problems. Once I realised I had to email instead of phone for an inquiry, her response was very prompt. I do hope Chelsea's bosses know what a great job she does on the phone!"
Doug Cook, NSW