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Have you checked our Support page?
If you need help installing your product, tracking your delivery or you'd like to find out more about our warranties, start here.
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Need to speak to one of our resellers?
If you purchased from – or want to purchase from – one of our Authorised Retailers, you can contact them with any questions or concerns.
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Vuly trampolines go beyond the safety standards
We're proud to be ahead of the pack on safety features, and our exceeding of all Australian Standards for trampolines and swing sets shows that we prioritise safety.
Our advanced hourglass nets, with doors that close on their own, mean that there are no impact zones for bouncers. Some of our trampolines also have completely gentle edges – with no coils – that don't even need padding, and those that do have it securely attached.
These features go beyond the competition and beyond the legal safety requirements, but we consider them necessary to offer true peace of mind.
Learn about Vuly
Vuly has been a force in the outdoor play industry for almost 10 years, and while we may be a global company, our home is still in Brisbane, Australia – with our main Distribution and Call Centres still based in our original location. Meet some of our team, and see what makes Vuly so special.
Prime Minister praises "innovative" Vuly
Malcolm Turnbull is a big fan of Vuly, having visited and toured our Brisbane HQ and met with all our team members. Companies like Vuly, he says, show that inventive businesses in this country can have a bright future by expanding around the world.
Our team members are forward-thinkers
Vuly CEO, Joe Andon, is one of Australia's top entrepreneurs – having won Business Person of the Year at Brisbane's Lord Mayor's Business Awards and been nominated many times. Our team follows his vision of creative thinking and his people-focused drive.