Lodge a Return

Before a refund can be made to you, your order must be returned to Vuly and checked over for damage. A refund cannot be made for boxes that are returned damaged or opened.

You can return your order to Vuly's Brisbane Showroom between 9am-5pm (See map), or our Perth warehouse between 8am-4pm (See map), or Vuly can arrange for your order to be picked up from your house by a courier service (incurs a courier fee).

What is your preference?

Arrange a courier to pick it up from my address above

I will deliver the order to either Vuly's Brisbane or Perth warehouse

Which warehouse will you return your order to?

Perth Warehouse (Mainfreight) - 2 Hugh Edwards Drive, Perth Airport WA 6105

Brisbane Showroom - 95 Ingleston Road, Brisbane QLD 4154

Below, please choose the date you would like the order to be picked up by a courier from your address above. Pickups can only occur during weekdays, and the earliest pickup time is 7 days from today's date. On your chosen date, the courier will need clear access to the order, without any shut gates or obstructions for the courier.

                      What would you like the courier to pick up from your address?
                  
                      The entire order
                    
                      Only some items on the order

Please list the items you would like picked up:

List the items

						  So that we can provide a refund to you, please enter your bank account details below.  This is the bank account into which we will pay your refund.
					  
						Your BSB Number
					  
							Your Account Number
					  
							Name of Banking Institution

Support / Return an order

Find your nearest store:

Support / Return an order

Where to find the batch number

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