Support / Our Warranty
Ultra 2 Trampoline
The Ultra 2 reimagines our iconic spring trampoline with a softer, more responsive bounce and upgraded safety features for years of carefree outdoor fun.
Frame Tubes, Joiner Poles, Coiled Springs, Jump Mat (excluding print)
Safety Net, Net Poles, Safety Pad
Extend the warranty for Safety Net, Net Poles, and Safety Pad to 3 years for £125
Thunder 2 Trampoline
Built on Vuly's world-first Leafspring technology, the Thunder 2 takes fun in the garden to the next level by combining smarter safety features, more ways to play, and the springless trampoline bounce that started it all.
Frame Tubes, Joiner Poles
Jump Mat (excluding print)
Safety Net, Net Poles, Leaf Springs
Extend the warranty for Safety Net, Net Poles, and Leaf Springs to 3 years for £125
Quest 2.1 Monkey Bars
The Quest 2.1 is a versatile monkey bars playset with tons of customisation options for kids to challenge themselves through climbing and directional movement.
Frame
Swings
Accessories
Extend the warranty for Swings to 3 years for £125
Quest 2.1 Pro Monkey Bars
The Quest 2.1 Pro takes playtime in the garden to a whole new level, with a challenging monkey bars course below, an elevated hideout above, and plenty of ways to customise the setup.
Frame
Swings
Accessories
Extend the warranty for Swings to 3 years for £125
Vuly Accessories
Each Vuly accessory is sold with a class-leading warranty, the length of which depends on whether you purchased it or received it free as part of a promotion.
The Basketball Set, Mister, Deck, Ladder, Leveller, Skirt, Shade Cover, Wheels and Deluxe Tent are all covered under our accessory warranty.
Trampoline Shade Covers purchased on or after 15 July 2018 and Cubby House Shade Covers.
Purchased accessories - e.g. Mister, Deck, Soccer Goal, Shade Covers purchased prior to 15 July 2018 and Max/Quest Shade Covers.