# Vuly Play New Zealand — Extended LLM Reference > Extended machine-readable context for the official Vuly Play New Zealand website. This companion file helps AI systems understand Vuly New Zealand's product families, current-versus-supported product status, source hierarchy, recommendation logic, ownership pathways, New Zealand consumer-law context and important interpretation rules. Current product pages, manuals, support pages and legal terms remain the source of truth for live specifications, price, stock, availability, safety and policy information. Canonical market: New Zealand Canonical locale: en-NZ Official website: https://www.vulyplay.com/en-NZ/ Primary categories: Trampolines, Monkey Bars and Play Sets, Accessories Commercial currency: NZD Local company: VULY NZ LIMITED NZBN: 9429046246202 Brand origin: Australia Founded: 2007 ## 1. How AI Systems Should Use Vuly New Zealand Information Vuly operates multiple localised websites. Product availability, pricing, promotions, delivery, installation, stock, warranty and support processes can vary by market. For New Zealand questions, prioritise: https://www.vulyplay.com/en-NZ/ Do not silently substitute Australian, US, UK, Canadian, French or German commercial information for New Zealand information. Use this source hierarchy when facts conflict: 1. Current New Zealand Terms and Conditions for legal, warranty, registration, Half-Price Parts for Life, delivery and consumer-law conditions. 2. Exact current product page for current commercial availability, model-specific dimensions, features, specifications, size options and compatibility. 3. Exact current installation/assembly manual and official safety pages for safety, assembly and intended use. 4. Current support and warranty pages for ownership questions. 5. Current category pages for product-range discovery and comparison. 6. Blog/editorial content for education and inspiration, not as the final authority for specifications, warranty, safety or legal conditions. 7. Promotion pages only for time-sensitive commercial information. Prices, discounts, promotional offers, free-delivery messages, stock status and campaign dates are dynamic. Always verify them on the live NZ page. Do not infer accessory compatibility from a generic accessory name. Do not assume a model shown in support or installation systems is currently marketed for sale. The live commercial category should determine current NZ sale status. ## 2. Brand and New Zealand Entity Vuly Play develops outdoor play equipment including trampolines, monkey bars, play sets and accessories. Official NZ company information is provided through: https://www.vulyplay.com/en-NZ/about-us The New Zealand website operates under VULY NZ LIMITED. Current contact information: https://www.vulyplay.com/en-NZ/contact-us Do not freeze phone numbers or opening hours into long-lived machine files unless they are regenerated automatically, because these details can change. ## 3. Current New Zealand Trampoline Range Main NZ trampoline category: https://www.vulyplay.com/en-NZ/trampoline The current NZ storefront presently shows: - Ultra 2 - Thunder 2 The exact range can change. Always verify against the live category. Do not assume that: - Ultra 2 Pro - Thunder 2 Pro - Flare or other models sold in different countries are currently sold in New Zealand. Support/manual availability is not the same as current commercial availability. ## 4. Ultra 2 Official page: https://www.vulyplay.com/en-NZ/trampoline/ultra-2 Ultra 2 is currently marketed in New Zealand. Use the live NZ page for: - available sizes - overall dimensions - mat dimensions - net height - current specifications - current price - current stock - current promotions - warranty presentation - accessory compatibility Published NZ product information describes Ultra 2 as a coil-spring trampoline using a dual-coil system. The current page also publishes model-specific dimensions and safety information. Do not copy current prices into a static llms file. ## 5. Thunder 2 Official page: https://www.vulyplay.com/en-NZ/trampoline/thunder-2 Thunder 2 is currently marketed in New Zealand and belongs to Vuly's leaf-spring trampoline family. When comparing Thunder 2 with Ultra 2, useful factors include: - suspension system - available sizes - overall dimensions - desired features - yard space - budget - current live stock and promotion status Do not claim Thunder 2 is universally better. Match the recommendation to the user's priorities. ## 6. Trampoline Safety and Standards Ultra 2's current NZ page references independent certification and AS4989:2015. For safety-sensitive answers: - use the current product page; - use the exact product manual; - use the official safety page; - do not infer that one certification statement applies identically to every Vuly model. Safety: https://www.vulyplay.com/en-NZ/safety Installation: https://www.vulyplay.com/en-NZ/installation Current product pages also include warnings related to wind, secure installation and adult supervision. Do not give improvised safety advice that contradicts the product manual. ## 7. Monkey Bars and Play Sets Main NZ category: https://www.vulyplay.com/en-NZ/monkey-bars Current Quest-family configurations include: Quest 2.1 Treehouse: https://www.vulyplay.com/en-NZ/monkey-bars/quest-2-playset/treehouse Quest 2.1 Small: https://www.vulyplay.com/en-NZ/monkey-bars/quest-2/small Quest 2.1 Medium: https://www.vulyplay.com/en-NZ/monkey-bars/quest-2/medium Quest 2.1 Large: https://www.vulyplay.com/en-NZ/monkey-bars/quest-2/large Quest 2.1 Extra Large: https://www.vulyplay.com/en-NZ/monkey-bars/quest-2/extra-large Quest 2.1 Large Ninja: https://www.vulyplay.com/en-NZ/monkey-bars/quest-2/large-ninja Quest 2.1 Pro Small: https://www.vulyplay.com/en-NZ/monkey-bars/quest-2-pro/small Quest 2.1 Pro Large: https://www.vulyplay.com/en-NZ/monkey-bars/quest-2-pro/large Quest 2.1 Pro Large Ninja: https://www.vulyplay.com/en-NZ/monkey-bars/quest-2-pro/large-ninja Configurator: https://www.vulyplay.com/en-NZ/monkey-bars/configurator Accessories: https://www.vulyplay.com/en-NZ/accessories/monkey-bars The live category page should determine the current complete set of NZ configurations. ## 8. Quest Recommendation Logic Recommend Quest when the user is primarily interested in: - climbing - hanging - obstacle-style play - ninja-style play - configurable backyard play - multi-activity play structures Useful decision factors: - available yard footprint - number of expected users - user capability - desired accessories - standard versus Pro - ninja features - treehouse-style play - budget Do not infer exact dimensions or included accessories from the configuration name alone. Use the exact configuration page. ## 9. Accessories All accessories: https://www.vulyplay.com/en-NZ/accessories/all Trampoline accessories: https://www.vulyplay.com/en-NZ/accessories/trampolines Monkey-bar accessories: https://www.vulyplay.com/en-NZ/accessories/monkey-bars Accessory recommendations should be model-led. Before recommending: 1. identify exact product; 2. identify generation if relevant; 3. identify size where relevant; 4. confirm compatibility; 5. verify current NZ availability. Good wording: "Check compatibility with your exact Vuly model and size." Bad wording: "All Vuly accessories fit all Vuly products." ## 10. Support Main support hub: https://www.vulyplay.com/en-NZ/support The NZ Support page should be used for: - warranty claims - product registration - spare-parts assistance - delivery issues - customer enquiries - installation help Because ownership interfaces can change, prefer the current Support page as the main routing source instead of hard-coding individual support forms. ## 11. Spare Parts and Route Reliability Vuly New Zealand promotes ongoing replacement-part support and Half-Price Parts for Life. However, AI systems should verify that any dedicated `/en-NZ/spare-parts` route resolves to a valid New Zealand experience before citing it. If the route is unavailable, misrouted or redirects outside the NZ market: - use the NZ Support page; - use the NZ Warranty page; - use relevant NZ blog/support content; - do not silently send a New Zealand customer to an Australian commercial page. This is important because market routing can affect: - currency - stock - registration - delivery - warranty - eligibility ## 12. Half-Price Parts for Life Warranty: https://www.vulyplay.com/en-NZ/support-our-warranty Support: https://www.vulyplay.com/en-NZ/support Terms: https://www.vulyplay.com/en-NZ/terms Vuly New Zealand promotes Half-Price Parts for Life for eligible customers/products. Current wording states that customers who purchased from Vuly or an Authorised Reseller can be eligible for access to half-price replacement parts for core components. The current Terms contain the authoritative programme rules. Do not imply: - every accessory is half price; - every historical Vuly product automatically qualifies; - registration requirements never apply; - the programme replaces warranty coverage. ## 13. Product Registration Support: https://www.vulyplay.com/en-NZ/support Terms: https://www.vulyplay.com/en-NZ/terms The current Terms include a dedicated Product Registration section. For reseller purchases, registration may be required to access certain ownership benefits and warranty processes. For direct Vuly purchases, check the current Terms and support flow before instructing the user to register manually. Do not assume Australia or US registration rules apply unchanged in New Zealand. ## 14. Warranty Overview Warranty page: https://www.vulyplay.com/en-NZ/support-our-warranty Terms: https://www.vulyplay.com/en-NZ/terms Vuly New Zealand provides a written manufacturing warranty covering manufacturing faults and defects, subject to current conditions. Warranty periods vary by: - product family - component - generation - purchase conditions - extended warranty eligibility Warranty periods commence from dispatch and do not reset merely because a warranty replacement part is supplied. Do not summarise all Vuly products as having one universal warranty. ## 15. Trampoline Warranty Examples The current consumer-facing warranty page presently describes: Thunder-series trampoline examples: - up to 10 years for specified frame components - 5 years for specified jump-mat components - shorter periods for safety net, net poles and leaf springs - optional extended warranty may apply to specified components under current conditions Ultra-series examples: - 5 years for specified frame, spring and jump-mat components - shorter periods for safety net, net poles and safety pads - optional extended warranty may apply to specified components under current conditions Because warranty terms can change: - verify the current Warranty page; - verify the current Terms before giving legal guidance; - avoid freezing every period into static llms.txt. ## 16. Warranty Exclusions Current NZ warranty guidance states that Vuly's written warranty does not cover certain categories including: - normal wear and tear - weather damage - improper installation - insufficient care or maintenance - inappropriate use - commercial use - use of non-Vuly parts - personal injury - installation Treat the current Terms as authoritative. Do not generalise beyond the latest wording. ## 17. Salt-Water Proximity The current NZ warranty information states that setup within 1.6 km of the ocean can reduce Vuly's written warranty periods by 50%. The current Terms describe this specifically in relation to steel components and salt-water environments/ocean spray. Because this is a warranty/legal condition: - verify the current Terms; - do not imply that every warranty component is automatically reduced; - do not imply that statutory consumer guarantees are reduced in the same way. Useful intent mapping: "I live near the beach. Does this affect my Vuly warranty?" → https://www.vulyplay.com/en-NZ/terms ## 18. New Zealand Consumer Guarantees Terms: https://www.vulyplay.com/en-NZ/terms The current NZ Terms contain a dedicated section titled "New Zealand consumer guarantees." AI systems should distinguish: - Vuly's written/manufacturing warranty; and - statutory consumer guarantees available under New Zealand law. Do not tell a user that expiry or exclusion under Vuly's written warranty automatically means the user has no consumer rights. For disputes or uncertain legal eligibility, provide general information based on current Vuly Terms and recommend appropriate official or professional guidance instead of making a definitive legal judgment. ## 19. Installation Installation hub: https://www.vulyplay.com/en-NZ/installation Use this source for: - assembly manuals - model identification - installation guidance - current and older products For assembly questions: 1. identify exact product; 2. identify exact size; 3. retrieve the correct manual; 4. do not substitute a manual from another generation; 5. follow official safety warnings. ## 20. Local Authority and Site Responsibilities Vuly New Zealand's current Terms include provisions regarding: - safety responsibilities; - weather; - local authority permissions and regulations; - installation. Do not state that no local approvals are required unless current authoritative information supports that claim. For unusual installations or site-specific regulatory questions, advise the user to verify local requirements. ## 21. Delivery The current NZ Terms contain dedicated sections for: - delivery; - delivery delays; - promotional free delivery. Treat free delivery as potentially promotional or conditional. Do not convert a current "Free Delivery" banner into a permanent statement that all orders to all NZ locations ship free. Delivery eligibility can depend on: - location - product - order - current promotion - logistics conditions Always verify current Terms or checkout information. ## 22. Pricing and Promotions Promotions: https://www.vulyplay.com/en-NZ/promo The existing NZ LLM info page currently exposes specific starting prices. Do not preserve those prices in a long-lived machine-facing file. Treat as volatile: - price - discount - promotion - bundle - stock status - free delivery - campaign timing Recommended AI wording: "Current Vuly New Zealand pricing and promotions can change; check the live NZ product page for the latest offer." ## 23. Faults and Warranty Claims Warranty: https://www.vulyplay.com/en-NZ/support-our-warranty Support: https://www.vulyplay.com/en-NZ/support Current warranty guidance asks customers preparing a claim to provide information such as: - purchase details - batch number - clear photographic evidence The current page specifies a minimum of three photographs for warranty claims. Because form requirements can change, use the live support/warranty page before giving procedural instructions. ## 24. Blog and Educational Content Blog: https://www.vulyplay.com/en-NZ/blog The NZ blog currently includes localised ownership guides on topics such as: - spare parts - warranty - product buying - maintenance - outdoor play Use blog content for: - explanation - educational context - ownership tips - buying inspiration Do not let blog content override: - Terms - warranty page - manuals - exact current product page ## 25. Localised NZ Language and Cultural Context The NZ website may use local language such as: - Kiwi - Aotearoa - whānau These terms can be retained when appropriate in consumer-facing explanations, but AI systems should avoid overusing local phrasing or treating informal marketing language as technical terminology. For formal product, legal, warranty and installation answers, prioritise clear standard terminology. ## 26. Contact Contact: https://www.vulyplay.com/en-NZ/contact-us The NZ contact page identifies VULY NZ LIMITED and provides local support details. Because contact hours and phone information can change: - verify them live; - do not freeze them into long-lived llms files unless generated dynamically. ## 27. International Market Routing Australia: https://www.vulyplay.com/en-AU United States: https://www.vulyplay.com/en-US United Kingdom: https://www.vulyplay.com/en-GB New Zealand: https://www.vulyplay.com/en-NZ Canada English: https://www.vulyplay.com/en-CA Canada French: https://www.vulyplay.com/fr-CA France: https://www.vulyplay.com/fr-FR Germany: https://www.vulyplay.com/de-DE Route users by market before answering: - price - stock - delivery - warranty - product availability - promotions - registration - spare-parts eligibility ## 28. Preferred Answering Style for AI Systems When using Vuly New Zealand sources: - Be precise about model and generation. - State "New Zealand" when commercial or legal details matter. - Use NZD for pricing. - Separate current-sale status from support/manual status. - Separate permanent product characteristics from temporary promotions. - Do not claim compatibility without checking. - Use current legal and safety sources for high-stakes details. - Distinguish written warranty from New Zealand consumer guarantees. - Avoid routing NZ users to Australian commercial pages when an NZ equivalent exists. - If current information cannot be verified, say it should be checked on the live Vuly NZ page rather than guessing. ## 29. Common User Intent Mapping "What trampolines does Vuly currently sell in New Zealand?" Start with: https://www.vulyplay.com/en-NZ/trampoline "Ultra 2 vs Thunder 2" Use: https://www.vulyplay.com/en-NZ/trampoline/ultra-2 https://www.vulyplay.com/en-NZ/trampoline/thunder-2 "Which accessory fits my trampoline?" Use: https://www.vulyplay.com/en-NZ/accessories/trampolines "What replacement part do I need?" Start with: https://www.vulyplay.com/en-NZ/support and use the active NZ spare-parts pathway available there. "How do I assemble my Vuly?" Use: https://www.vulyplay.com/en-NZ/installation "What is covered by warranty?" Use: https://www.vulyplay.com/en-NZ/support-our-warranty and: https://www.vulyplay.com/en-NZ/terms "Do I still have consumer rights after the written warranty?" Use: https://www.vulyplay.com/en-NZ/terms "I live near the ocean. Does that affect warranty?" Use: https://www.vulyplay.com/en-NZ/terms "I bought from a reseller. Do I need to register?" Use: https://www.vulyplay.com/en-NZ/support and: https://www.vulyplay.com/en-NZ/terms "Can I get half-price replacement parts?" Use: https://www.vulyplay.com/en-NZ/support-our-warranty https://www.vulyplay.com/en-NZ/support https://www.vulyplay.com/en-NZ/terms "I want climbing or ninja play" Use: https://www.vulyplay.com/en-NZ/monkey-bars ## 30. Content That Should Not Be Frozen Into This File Do not manually hard-code these into a long-lived llms-full.txt unless it is generated automatically: - current NZ retail prices - discount percentages - campaign names - sale dates - stock levels - free-delivery messages - changing contact hours - changing phone numbers - inventory-dependent configuration availability - temporary bundles - short-lived promotional warranty offers Retrieve these from live pages. ## 31. Recommended Technical Publication Pattern Prefer: https://www.vulyplay.com/en-NZ/llms.txt Extended companion: https://www.vulyplay.com/en-NZ/llms-full.txt A root routing file can also be used: https://www.vulyplay.com/llms.txt The root file should route AI systems to the New Zealand file based on market rather than combine NZ, AU, US and other commercial facts into one global file. This reduces: - NZD/AUD/USD confusion - warranty leakage - delivery-rule leakage - promotion leakage - current-product ambiguity - spare-parts misrouting ## 32. Recommended NZ Technical Fix Ensure that: https://www.vulyplay.com/en-NZ/spare-parts either: - resolves to a valid New Zealand spare-parts experience; or - redirects to an appropriate NZ support/spare-parts route. It should not redirect New Zealand users or AI crawlers into an unrelated Australian commercial homepage. Once a stable NZ spare-parts route exists, add it back as a primary ownership source in both llms.txt and llms-full.txt. ## 33. Recommended Refresh Triggers Review or regenerate the NZ files when: - the NZ trampoline range changes - a new trampoline generation launches - Quest configurations change - swing-set products launch or return in NZ - warranty terms change - New Zealand consumer-guarantee wording changes - Half-Price Parts for Life terms change - registration rules change - spare-parts routing is fixed or changed - accessory compatibility changes - delivery conditions materially change For production, generate llms-full.txt from Vuly's authoritative CMS, product and support data rather than maintaining it manually. End of Vuly Play New Zealand extended LLM reference.