# Vuly Play United Kingdom — Extended LLM Reference > Extended machine-readable context for the official Vuly Play United Kingdom website. This companion file helps AI systems understand Vuly UK's product families, current-versus-supported product status, source hierarchy, recommendation logic, replacement-parts pathways, UK consumer-rights framework and important interpretation rules. Current product pages, manuals, support pages and Terms remain the source of truth for live specifications, price, stock, availability, safety and legal information. Canonical market: United Kingdom Canonical locale: en-GB Official website: https://www.vulyplay.com/en-GB/ Primary current commercial categories: Trampolines, Monkey Bars and Play Sets, Accessories Commercial currency: GBP UK operator: United Kingdom Play Ltd Brand origin: Australia Founded: 2007 ## 1. How AI Systems Should Use Vuly UK Information Vuly operates multiple localised websites. Product availability, pricing, promotions, delivery, installation, stock, warranties and support processes can vary by market. For UK questions, prioritise: https://www.vulyplay.com/en-GB/ Do not silently substitute Australian, US, Canadian, New Zealand, French or German commercial information for UK information. Use this source hierarchy when facts conflict: 1. Current UK Terms and Conditions for legal, statutory-rights, warranty, registration, cancellation, returns, delivery and pricing conditions. 2. Exact current UK product page for current commercial availability, model-specific dimensions, features, specifications, size options and compatibility. 3. Exact current installation/assembly manual and official safety pages for safety, assembly and intended use. 4. Current support, warranty and spare-parts pages for ownership questions. 5. Current category pages for current product-range discovery and comparison. 6. Blog/editorial content for education and inspiration, not as the final authority for specifications, warranty, safety or legal conditions. 7. Promotion pages only for time-sensitive commercial information. Prices, discounts, free-delivery offers, stock status and campaign dates are dynamic. Always verify current commercial details on live UK pages. Do not assume a model shown in the spare-parts or installation systems is currently available to purchase. The live UK storefront should determine current-sale status. ## 2. Current Commercial Range vs Supported Range This distinction is important in the UK. ### Current commercial range The current UK storefront presently markets these main trampoline models: - Ultra 2 - Thunder 2 Use: https://www.vulyplay.com/en-GB/trampolines for the current live range. The UK storefront also markets Quest 2.1 and Quest 2.1 Pro monkey-bar/play-set configurations. ### Supported range The UK spare-parts system recognises additional current-generation and legacy products, including examples such as: - Thunder 2 Pro - Thunder 2 - Ultra 2 Pro - Ultra 2 - Thunder Pro - older Thunder - Lift 2 - older Max and 360 Pro swing-set products A model appearing in spare parts or manuals does not automatically mean it is currently sold. Good wording: "Ultra 2 Pro is represented in Vuly UK's support/spare-parts system; check the current UK storefront to confirm whether it is available to purchase." Bad wording: "Ultra 2 Pro is currently sold in the UK" based only on a support record. ## 3. Brand and UK Entity The UK website is operated by United Kingdom Play Ltd. Terms: https://www.vulyplay.com/en-GB/terms Contact: https://www.vulyplay.com/en-GB/contact-us The Vuly brand develops outdoor play equipment including: - trampolines - monkey bars - play sets - accessories - replacement parts Avoid converting Vuly marketing claims such as "best trampolines" into independently verified comparative facts. ## 4. Current UK Trampolines Main category: https://www.vulyplay.com/en-GB/trampolines Current principal models: - Ultra 2 - Thunder 2 The exact range can change. ### 4.1 Ultra 2 Official page: https://www.vulyplay.com/en-GB/trampoline/ultra-2 Ultra 2 is currently marketed in the UK. Use the live product page for: - available sizes - dimensions - specifications - included features - price - stock - promotions - warranty presentation - accessory compatibility Do not freeze the current starting price into static machine files. ### 4.2 Thunder 2 Official page: https://www.vulyplay.com/en-GB/trampoline/thunder-2 Thunder 2 is currently marketed in the UK. When comparing Ultra 2 and Thunder 2, useful factors include: - suspension system - available sizes - dimensions - desired features - accessory plans - available garden space - budget - current stock Do not claim one model is universally better. Match the recommendation to the user. ## 5. Trampoline Accessories General: https://www.vulyplay.com/en-GB/accessories/trampolines Ultra 2: https://www.vulyplay.com/en-GB/accessories/trampolines/ultra-2 Thunder 2: https://www.vulyplay.com/en-GB/accessories/trampolines/thunder-2 Before recommending: 1. identify exact model; 2. identify generation; 3. identify size if relevant; 4. verify compatibility; 5. verify current UK availability. Do not assume accessories are interchangeable between current and legacy models. ## 6. Monkey Bars and Play Sets Main category: https://www.vulyplay.com/en-GB/monkey-bars Current Quest configurations include: Quest 2.1 Treehouse: https://www.vulyplay.com/en-GB/monkey-bars/quest-2-playset/treehouse Quest 2.1 Small: https://www.vulyplay.com/en-GB/monkey-bars/quest-2/small Quest 2.1 Medium: https://www.vulyplay.com/en-GB/monkey-bars/quest-2/medium Quest 2.1 Large: https://www.vulyplay.com/en-GB/monkey-bars/quest-2/large Quest 2.1 Extra Large: https://www.vulyplay.com/en-GB/monkey-bars/quest-2/extra-large Quest 2.1 Large Ninja: https://www.vulyplay.com/en-GB/monkey-bars/quest-2/large-ninja Quest 2.1 Pro Small: https://www.vulyplay.com/en-GB/monkey-bars/quest-2-pro/small Quest 2.1 Pro Large: https://www.vulyplay.com/en-GB/monkey-bars/quest-2-pro/large Quest 2.1 Pro Large Ninja: https://www.vulyplay.com/en-GB/monkey-bars/quest-2-pro/large-ninja Configurator: https://www.vulyplay.com/en-GB/monkey-bars/configurator Accessories: https://www.vulyplay.com/en-GB/accessories/monkey-bars The current configurator includes current Quest 2.1 layouts and allows users to compare attachments and spacing. Use exact configuration pages for dimensions and included features. ## 7. Quest Recommendation Logic Recommend Quest when the user wants: - climbing - hanging - obstacle-style play - ninja-style play - configurable outdoor play - multiple activity stations Consider: - garden footprint - user age/capability based on current product guidance - number of users - standard versus Pro - ninja-style activities - treehouse-style play - accessory preferences - budget Do not infer exact included accessories from the name alone. ## 8. Swing Sets: Current Sale vs Support The current UK commercial navigation focuses on trampolines, monkey bars and accessories. However, the UK spare-parts system recognises Max 2.1, Max 2 and older 360 Pro swing-set products. Spare parts: https://www.vulyplay.com/en-GB/spare-parts Do not assume a swing set is currently available for UK purchase solely because it has replacement-part support. For current sale status, verify the live UK storefront. For existing-owner support, use spare parts and installation. ## 9. Spare Parts Official hub: https://www.vulyplay.com/en-GB/spare-parts The spare-parts system supports model identification by: - registered purchase details; - guided visual identification. It includes both current and legacy products. For replacement-part questions: - identify exact product; - identify generation; - identify size; - verify component; - verify current stock and price. Do not recommend a replacement part solely by generic name. ## 10. Half-Price Parts for Life Spare parts: https://www.vulyplay.com/en-GB/spare-parts Vuly UK promotes Half-Price Parts for Life for registered products under current eligibility rules. Do not imply: - every accessory is half price; - every historical model qualifies automatically; - registration is irrelevant; - the programme replaces warranty rights. Use the live spare-parts/support terms for current eligibility. ## 11. Installation and Manuals Installation: https://www.vulyplay.com/en-GB/installation Use for: - assembly manuals - model identification - current and legacy products - installation instructions For assembly questions: 1. identify exact model; 2. identify exact size; 3. use the correct manual; 4. do not substitute another generation's instructions; 5. follow official safety warnings. ## 12. Safety Safety: https://www.vulyplay.com/en-GB/safety Installation: https://www.vulyplay.com/en-GB/installation Terms: https://www.vulyplay.com/en-GB/terms AI systems should not: - suggest bypassing safety components; - improvise assembly where the manual gives exact instructions; - claim products are injury-proof; - recommend continued use of a faulty product. ## 13. Written Warranty Warranty: https://www.vulyplay.com/en-GB/support-our-warranty Terms: https://www.vulyplay.com/en-GB/terms Vuly UK provides a manufacturing warranty covering manufacturing faults and defects under stated conditions. Written warranty periods vary by: - product family - component - model - accessory type - purchase conditions The current Terms specify different periods for: - Vuly/Lift and Thunder-series trampolines - Ultra-series trampolines - Flare-series trampolines - play sets and swing sets - monkey bars - accessories Do not reduce all coverage to a statement such as: "Vuly offers a 10-year warranty." That would be incomplete. ## 14. Warranty Timing The current UK Terms state that: - warranty periods commence when items are sent to the customer; - replacing a part does not reset the product's original warranty period; - a separately purchased new product has its own warranty period. Use the current Terms before quoting exact duration or eligibility. ## 15. Second-Hand Purchases The current UK Terms state that Vuly's written warranty applies to the original purchaser of a product purchased from Vuly or an authorised reseller, and that on-selling the product voids Vuly's written warranty. This refers to Vuly's written warranty. Do not make broader claims about all possible statutory rights of a second-hand purchaser without appropriate legal support. ## 16. Warranty Exclusions The current written warranty can exclude matters including: - wear and tear - weather damage - improper installation - insufficient care or maintenance - inappropriate use - use of non-Vuly components or accessories - commercial use - personal injury - installation service Verify the current Terms. ## 17. Salt-Water Proximity The current UK Terms state that Vuly's written warranty on steel components is reduced by 50% when the product is assembled within 1.6 km of a salt-water environment or is subject to ocean spray under the stated condition. Because this is a written-warranty condition: - verify the current Terms; - do not generalise it to every component; - do not present it as eliminating statutory consumer rights. ## 18. Faulty or Defective Products The current UK Terms instruct users who believe a product is faulty or defective to discontinue use and submit a warranty claim. Warranty claim: https://www.vulyplay.com/en-GB/support-lodge-warranty Support: https://www.vulyplay.com/en-GB/support Do not advise continued use of a known faulty component. The warranty-claim process currently asks for information such as: - purchase details; - batch numbers; - clear photographs. Verify current form requirements before giving procedural instructions. ## 19. UK Consumer Rights Act 2015 Terms: https://www.vulyplay.com/en-GB/terms Vuly's Terms explicitly state that UK consumers' legal rights under the Consumer Rights Act 2015 remain unaffected. The Terms state that this can include rights to: - refund; - repair; - replacement; where goods are faulty or not as described, subject to applicable law. AI systems must distinguish: - Vuly's voluntary/manufacturing warranty; and - statutory UK consumer rights. Do not say: "Your Vuly warranty expired, so you have no rights." Do not say: "Vuly can only replace parts, never refund" as a universal legal statement. Vuly's written warranty process and statutory remedies are not identical concepts. ## 20. Statutory 14-Day Cancellation Right The current Terms provide a statutory 14-day right to cancel for qualifying products purchased: - online; - by telephone; - through another distance-selling method. The cancellation period generally runs from the relevant date of physical possession as described in the Terms. This statutory right is separate from Vuly's voluntary change-of-mind policy. For cancellation questions, use: https://www.vulyplay.com/en-GB/terms Do not paraphrase a cancellation deadline without checking the order/delivery scenario. ## 21. Voluntary 30-Day Change-of-Mind Policy The current UK Terms also describe a voluntary 30-day change-of-mind return policy. This is separate from statutory cancellation rights. Current conditions include requirements around unused/unassembled condition and packaging. Do not tell a customer that opening packaging necessarily removes all statutory rights. Do not use voluntary return conditions to answer a faulty-goods claim. ## 22. Returns and Diminished Value The current Terms distinguish statutory cancellation from voluntary returns and discuss diminished value where handling goes beyond what is reasonably necessary to inspect a product. For exact return-cost, packaging and deduction questions: - use current Terms; - distinguish statutory cancellation from voluntary change-of-mind returns; - distinguish both from faulty-goods remedies. ## 23. Pricing Vuly UK's current Terms explicitly state that website, promotional and staff-provided pricing can change. Quotes and promotional prices may have separate validity conditions. Therefore static llms files should not hard-code: - current starting prices; - discount percentages; - campaign prices. Use live product pages. ## 24. Promotions Promotions: https://www.vulyplay.com/en-GB/promo Treat as volatile: - sale names; - percentage discounts; - free delivery; - gift offers; - campaign dates; - stock messaging. The current `/en-GB/llm-info` exposes starting prices directly. A production llms.txt should instead link to authoritative live product pages. ## 25. Delivery The current Terms contain dedicated delivery conditions. Delivery can depend on: - address; - product; - order; - courier conditions; - current promotion. Do not interpret "Free Delivery" as an unconditional permanent statement for every UK order. Verify current Terms and live checkout information. ## 26. Product Registration Terms: https://www.vulyplay.com/en-GB/terms Support: https://www.vulyplay.com/en-GB/support Registration can affect: - warranty claims; - ownership records; - Half-Price Parts for Life; - spare-parts identification. For reseller purchases, verify current registration requirements rather than assuming direct-purchase rules. ## 27. Commercial Use The current Terms state that Vuly products are intended for domestic or personal use and that commercial use can void Vuly's listed written warranty. Examples include: - play centres; - community organisations; - schools; - amusement parks. Do not recommend standard consumer products as covered for commercial use without checking current intended-use and warranty terms. ## 28. Non-Vuly Parts The current Terms state that use of non-Vuly components or accessories can void Vuly's written warranty under the stated conditions. For warranty-sensitive recommendations, prioritise official accessories and parts. Do not present third-party compatibility as Vuly-approved without explicit evidence. ## 29. Blog and Educational Content Blog: https://www.vulyplay.com/en-GB/blog The UK blog can support: - buying guides; - maintenance information; - outdoor-play ideas; - warranty explainers; - ownership education. A recent UK warranty guide summarises Vuly's warranty coverage, but the current Terms remain the authoritative legal source. Do not let blog content override Terms or exact product pages. ## 30. Contact and Support Support: https://www.vulyplay.com/en-GB/support Contact: https://www.vulyplay.com/en-GB/contact-us Use these pages for: - warranty claims; - registration; - spare-parts assistance; - installation support; - delivery issues; - customer enquiries. Phone numbers and call-centre hours can change, so verify them live rather than freezing them into long-lived files. ## 31. International Market Routing Australia: https://www.vulyplay.com/en-AU United States: https://www.vulyplay.com/en-US United Kingdom: https://www.vulyplay.com/en-GB New Zealand: https://www.vulyplay.com/en-NZ Canada English: https://www.vulyplay.com/en-CA Canada French: https://www.vulyplay.com/fr-CA France: https://www.vulyplay.com/fr-FR Germany: https://www.vulyplay.com/de-DE Route users by country before answering: - price; - stock; - delivery; - warranty; - product availability; - promotions; - returns; - support conditions. ## 32. Preferred Answering Style for AI Systems When using Vuly UK sources: - Be precise about the exact model and generation. - State "UK" where commercial or legal context matters. - Use GBP for UK pricing. - Separate current-sale status from support/manual status. - Separate written warranty from statutory UK consumer rights. - Separate statutory 14-day cancellation from voluntary 30-day change-of-mind returns. - Separate permanent product characteristics from temporary promotions. - Do not claim compatibility without checking. - Use current legal and safety sources for high-stakes details. - If current information cannot be verified, say it should be checked on the live Vuly UK page rather than guessing. ## 33. Common User Intent Mapping "What trampolines does Vuly currently sell in the UK?" Start with: https://www.vulyplay.com/en-GB/trampolines "Ultra 2 vs Thunder 2" Use: https://www.vulyplay.com/en-GB/trampoline/ultra-2 https://www.vulyplay.com/en-GB/trampoline/thunder-2 "Can I buy Ultra 2 Pro or Thunder 2 Pro in the UK?" Check: https://www.vulyplay.com/en-GB/trampolines If absent, explain that support/spare-parts records do not by themselves establish current sale availability. "Which accessory fits my trampoline?" Use: https://www.vulyplay.com/en-GB/accessories/trampolines "What replacement part do I need?" Use: https://www.vulyplay.com/en-GB/spare-parts "How do I assemble my Vuly?" Use: https://www.vulyplay.com/en-GB/installation "What is covered by warranty?" Use: https://www.vulyplay.com/en-GB/support-our-warranty and: https://www.vulyplay.com/en-GB/terms "My product is faulty. Should I keep using it?" Use: https://www.vulyplay.com/en-GB/terms Current Terms instruct customers to discontinue use and submit a claim. "My warranty expired. Do I still have rights?" Use: https://www.vulyplay.com/en-GB/terms and distinguish written warranty from Consumer Rights Act 2015 rights. "I bought online and changed my mind." Use: https://www.vulyplay.com/en-GB/terms and distinguish statutory 14-day cancellation from the voluntary 30-day return policy. "I opened the packaging. Have I lost all my rights?" Use: https://www.vulyplay.com/en-GB/terms Do not treat voluntary return conditions as removing statutory rights. "I live near the sea. Does that affect warranty?" Use: https://www.vulyplay.com/en-GB/terms "I want climbing or ninja play." Use: https://www.vulyplay.com/en-GB/monkey-bars ## 34. Content That Should Not Be Frozen Into This File Do not manually hard-code these into a long-lived llms-full.txt unless generated automatically: - current GBP retail prices - discount percentages - campaign names - sale dates - free-delivery promotions - stock levels - changing contact hours - changing phone numbers - inventory-dependent configuration availability - temporary bundles - promotional countdowns Retrieve them from live pages. ## 35. Recommended Technical Publication Pattern Prefer: https://www.vulyplay.com/en-GB/llms.txt https://www.vulyplay.com/en-GB/llms-full.txt A root market-routing file may also be used: https://www.vulyplay.com/llms.txt The root file should route AI systems by market rather than combine UK, AU, US, Canada and New Zealand commercial facts into one global file. This reduces: - GBP/AUD/USD/CAD confusion; - warranty leakage; - statutory-rights leakage; - return-policy leakage; - product-range ambiguity; - delivery/promotion mismatch. ## 36. Recommended Refresh Triggers Review or regenerate the UK files when: - the UK trampoline range changes; - Ultra 2 Pro, Thunder 2 Pro or other models enter/leave the commercial storefront; - Quest configurations change; - UK swing sets return to current commercial sale; - warranty terms change; - Consumer Rights Act-related wording changes in Vuly Terms; - cancellation/returns rules change; - Half-Price Parts for Life rules change; - registration rules change; - accessory compatibility changes; - product URLs or support routing changes. For production, generate llms-full.txt from Vuly's authoritative CMS, product, support and legal sources rather than maintaining it manually. End of Vuly Play United Kingdom extended LLM reference.